Last update: Oct 28, 2025
Terms & Conditions
Welcome to Wonderia Travel Limited (“Wonderia Travel”, “we”, “our”).
By submitting a travel inquiry or confirming a booking, you agree to the following Terms and Disclaimer.
1. Nature of Services
Independent Advisor Role
Wonderia Travel is an independently registered travel advisory agency working with leading hotels, cruise lines, DMCs, and travel brands worldwide.
We act solely as a travel advisor providing itinerary planning, brand recommendations, and booking facilitation.Non-Operator Responsibility
All travel products and services (including accommodations, cruises, flights, transportation, activities, and insurance) are fulfilled by third-party suppliers.
Wonderia Travel assumes no responsibility for their performance or obligations.Professional Guidance
Our advice is based on professional experience and partner resources. The contractual relationship exists directly between the client and the supplier.
2. Pricing and Payments
Advisory / Planning Fee
A fee may apply depending on the itinerary complexity and service scope, to be communicated and approved before service begins.Comprehensive Pricing
Our pricing reflects a comprehensive advisory service fee inclusive of itinerary design, coordination, booking support, and administrative costs.
Prices are presented as total payable amounts and do not disclose supplier net rates.Payments
Except for the advisory fee, all payments (such as hotels, cruises, or experiences) are made directly to suppliers or their authorized agents.
Wonderia Travel does not collect or hold client funds.Quotation Validity
All quotes are valid for a limited time and subject to change due to exchange rates, taxes, or supplier policy updates.Additional Fees
If clients request urgent modifications or special arrangements, fees will be communicated and approved in writing.
3. Modifications and Cancellations
Client-Initiated Changes
Changes or cancellations follow the respective supplier’s terms and may incur additional costs.Supplier-Initiated Adjustments
In case of flight changes, activity cancellations, or service disruptions, Wonderia Travel will assist with communication but holds no financial liability.Advisory Fee
Once itinerary design has commenced, advisory fees are non-refundable unless otherwise stated.
4. Liability and Risk
Supplier Responsibility
Wonderia Travel is not responsible for any supplier errors, cancellations, delays, or service failures.Force Majeure
We are not liable for losses arising from external factors including weather, pandemics, political unrest, or government actions.Insurance
Clients are strongly advised to obtain travel insurance covering trip cancellation, medical emergencies, and lost belongings.Accuracy of Information
All rates, availability, and inclusions are subject to final supplier confirmation and may change without prior notice.
5. Client Responsibilities
Provide accurate and complete personal information, including valid identification and contact details.
Ensure possession of valid travel documents, visas, and health certifications.
Review and accept supplier terms prior to payment.
Understand and acknowledge Wonderia Travel’s role as an independent advisor.
6. Concierge and Additional Services
Wonderia Travel may assist with additional arrangements including concierge coordination, upgrades, and special experiences.
Such services are non-contractual and depend on feasibility and supplier cooperation.
Wonderia Travel reserves the right to modify or withdraw these additional services after fulfilling core obligations.
7. Governing Law and Jurisdiction
These Terms and Disclaimer are governed by the laws of Hong Kong SAR.
Any disputes shall be resolved exclusively in the courts of Hong Kong.
